Leave the installation, monitoring and maintenance to us.

If you’re still backing up to hard drives and searching YouTube for do-it-yourself IT fix-it videos, we need to talk. For under $20 bucks a month you can get professional IT support. The future you will thank you.

The reality is the more pieces in your IT portfolio, the more vendors, licenses, updates and hassle you have to deal with. From technical support to web hosting, the management of cloud applications to user support; It can get all overwhelming. Acuity helps you simplify by offering a wide range of solutions and services designed to support your core communications, network and workstations.

24/7 Desktop and Server Care

• Proactive 24/7 monitoring allows us to quickly resolve network issues whether it’s in the cloud or in your office.

Quick response time

Prompt, professional IT support is what makes us different from other IT providers. We’re experienced in resolving an array of IT issues.

Fixed Monthly Fee

You’ll have access to our experienced team of engineers for less than the cost of a single hire

On-Call Experts for Immediate Technical Support

• Don't need a fully time IT Support Tech? Acuity provides ad-hoc on-call experts who can help immediately either remotely or onsite. Whether it’s installing new software or providing ongoing training, we offer services far beyond simple help desk functions.

Cloud Management, Storage
& Data Backup

• Move your systems to the Cloud, fully secured and backed up. Protect and retain data ensuring the continuity of the business if our mantra. Acuity can backup your data daily plus add additional layer of security and accessibility.

Virtual CIO

• Most SMEs don’t have the need to hire a full time Chief Information Officer. Acuity’s 20+ years of IT management & Project planning experts can provide strategic oversight, analysis and a step-by-step plan dedicated to the specific IT needs of your business.

Managed Network Security

Proper IT security isn’t like a castle. It’s more like the Force, surrounding and penetrating everything in your network. Managed Network Security, that is.

• Pervasive protection of your entire network 

• Deployment and management by our IT security experts 

• One system that safeguards all your locations 

• Application control, firewall, intrusion prevention 

• Optimized to fit your network and business needs

Managed Router Solutions

Eager for some alone time? Start telling people about your router. Bo-ring! Let us handle your network-edge router needs. We’ll install, configure, maintain and—if needed—repair your router. It’s more secure, easier and lets you get back to more exciting things.

SIP Trunking

Reliable connectivity for your onsite phone system or dialer. Connect your VoIP infrastructure in minutes to maximises your technology investment. Will work with/extends life of your legacy phone systems when paired with a VOIP Gateway. Flexible pay-as-you-go pricing.

Starting at

$5/mo

Business Phone Lines

When opportunity calls—answer. Acuity’s Business voice lines deliver reliable, feature-rich hosted PBX & VOIP Solutions for essential business communications.

Starting at

$10/mo

Symmetrical Business Fibre Internet

Take your productivity and uptime to new levels with Fibre Internet. With Symmetrical speeds up to 1000/1000 Mbps, you'll have more than enough bandwidth to power all of your business-critical apps without delays.

Dedicated 1:1 Fibre Optic Services

Dedicated 1:1 Private Fibre Internet with speeds up to 10 Gbps, business fibre internet provides our fastest and most reliable service yet. FREE Activation & Installation.

Broadband Internet | Made Simple on the NBN

Power the apps, devices and cloud-based services that power your business with Internet speeds up to 1000 Mbps on the NBN.

Internet & Phone Bundles

Business communications, minus the extra cost and complication. We have a bundle for you.

4G | 5G Internet Backup

There’s No Time For Downtime. Automatically switch to a 4G/5G connection should your primary Internet service fail. It's uptime made easy.

• Automatic failover to a 4G / 5G backup connection

• Reversion to primary Internet once restored

• 99.999% Internet uptime SLA

Starting at

$30/mo.