Break out of Legacy Processes with Acuity

Advisory Services

As a next-gen technology integrator, Acuity translates customers’ needs by bringing together process, cloud computing, data insights and systems into best-in-class customer experiences.

Step one to a transformation journey is to help you define your IT limitations and layout the right road map to extend, customise, modify, or replace your infrastructure and applications.

Acuity’s flexible engagement models help you serve your customers faster and remain agile through the value chain to respond to your customer’s preferences.

Our Advisory Services include:

  • Program Management

  • Technology Advisory

  • Strategy & Roadmaps

  • Agile, Scrum, and DevOps

Our solutions thrive on Cloud, Digital, deep industry knowledge, driving operational excellence and enabling sustained growth for your organisation.

Application Services

Clients have embraced custom development as key differentiator to run some of their internal applications, however many of the custom developed applications are legacy on older technology and need to be migrated or re-engineered to newer technology.

We enable our clients to rapidly deliver robust applications into the market at lower cost and higher quality through matured development, effective quality control, efficient release management, maintenance/support services and consultative road map planning.

DIGITISATION & AUTOMATION SERVICES

  • Smart workflow

  • Process automation

  • Digitisation @ source

  • Unified customer view

USER ENGAGEMENT SERVICES

  • Mobility

  • CX transformation

  • Digital design

  • Intelligent UX

Product Value Engineering

Companies around the world have revolutionised the way their technology infrastructure is built and maintained, and how their product is developed and brought to market in an agile way.

Integrating Development and Operations with focus on steadfast delivery, while your extended teams rapidly design, develop, integrate, test, deliver, monitor, and provide support to your product.

Our Product Value Engineering services include:

  • Product development

  • Testing and quality assurance services

  • Product release management

  • End of life support

Customer Experience Services

Our Customer Experience Services extends to all areas of our Client’s businesses. From Operations, Training, Quality Management, Skill Set improvement & other critical functions:

  • Customer Engagement Management / Unified Desktops

  • Omni-channel options

  • Digital Assistants/Chatbots/AI

  • Social Media/Universal Messaging/Emerging Channels

  • Customer Journey Mapping