Get Support. Find Answers.
Gain Insight.
Help is Here.
Call Us
Need to talk? Sometimes it's just easier to jump on a call and talk things through.
Ph 1300 958 339
Mon - Fri, 9:00 a.m. – 6:00 p.m. (AEST)
Chat Now
Chat with one of our representatives for quick answers.
Simply click on the Chat icon in the lower right corner of the screen.
Live Chat is available
Mon - Fri, 9:00 a.m. – 6:00 p.m. (AEST)
For more detailed or complex questions, send us an email and we’ll get back to you within 4 hours.
Please ensure you include your Business name, account number and best contact details.
Submit a Support Request
For more detailed or complex questions, fill in the form below and we’ll get back to you within 4 hours.
Looking for Other Services?
SIP Trunking
Reliable connectivity for your onsite phone system or dialer. Connect your VoIP infrastructure in minutes to maximises your technology investment. Will work with/extends life of your legacy phone systems when paired with a VOIP Gateway. Flexible pay-as-you-go pricing.
Starting at
$5.50/mo
Business Phone Lines
When opportunity calls—answer. Acuity’s Business voice lines deliver reliable, feature-rich hosted PBX & VOIP Solutions for essential business communications.
Starting at
$10.0/mo
Symmetrical Business Fibre Internet
Take your productivity and uptime to new levels with Fibre Internet. With Symmetrical speeds up to 1000/1000 Mbps, you'll have more than enough bandwidth to power all of your business-critical apps without delays.
Dedicated 1:1 Fibre Optic Services
Dedicated 1:1 Private Fibre Internet with speeds up to 10 Gbps, business fibre internet provides our fastest and most reliable service yet. FREE Activation & Installation.
Broadband Internet | Made Simple on the NBN
Power the apps, devices and cloud-based services that power your business with Internet speeds up to 1000 Mbps on the NBN.
Internet speeds from 25 Mbps up to 1000 Mbps
Delivered over the NBN
Month-to-month, no-contract options
No data caps
30-day satisfaction guarantee
Starting at
$69.99/mo.
Internet & Phone Bundles
Business communications, minus the extra cost and complication. We have a bundle for you.
Add a Phone line for as little as $15/mo.
Affordable Internet and Phone In One Easy Package
Unlimited nationwide calling
Remote work made easy
Popular calling features
Starting at
$84.99/mo.
4G | 5G Internet Backup
There’s No Time For Downtime. Automatically switch to a 4G/5G connection should your primary Internet service fail. It's uptime made easy.
Automatic failover to a 4G / 5G backup connection
Reversion to primary Internet once restored
99.999% Internet uptime SLA
Starting at
$30.00/mo.
